Privacy Policy
Last updated: December 13, 2025
Introduction
Your privacy matters to us.
Coprvy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile-first marketplace platform ("Platform").
Please read this Privacy Policy carefully. By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Platform.
Information We Collect
What data we gather and why.
Account Information: When you create an account, we collect information such as your name, email address, phone number, and profile information.
Wallet Information: To facilitate transactions, we collect information about your connected cryptocurrency wallet addresses. We do not store your private keys.
Transaction Data: We collect information about transactions you conduct on the Platform, including service agreements, payment amounts, and transaction history.
Usage Data: We automatically collect information about how you interact with the Platform, including device information, IP address, browser type, and usage patterns.
Communication Data: We collect information you provide when contacting us, including support requests, feedback, and other communications.
How We Use Your Information
The purposes for which we process data.
To provide and maintain the Platform, including processing transactions, managing escrow, and facilitating communication between Taskers and Helpers.
To improve and personalize your experience, including analyzing usage patterns and preferences.
To communicate with you about your account, transactions, updates to our services, and important notices.
To detect, prevent, and address technical issues, fraud, security threats, and other harmful activities.
To comply with legal obligations and enforce our Terms of Service.
To conduct research and analytics to improve our services and develop new features.
Blockchain and Public Information
Understanding blockchain transparency.
Coprvy operates on blockchain technology, which means that certain information, including transaction details and smart contract data, may be publicly visible on the blockchain.
Wallet addresses and transaction hashes are public by nature of blockchain technology. We cannot control or limit access to this publicly available information.
While we take measures to protect your personal information, you should be aware that blockchain transactions are permanent and cannot be deleted.
We recommend that users exercise caution when sharing wallet addresses and consider using different addresses for different purposes to enhance privacy.
Information Sharing and Disclosure
When and how we share your data.
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share information with your explicit consent or at your direction.
Data Security
How we protect your information.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the security of your account credentials and wallet information. We strongly recommend using strong passwords, enabling two-factor authentication where available, and keeping your wallet private keys secure.
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
Data Retention
How long we keep your information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Transaction data and blockchain records are retained in accordance with blockchain immutability and legal requirements.
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.
Some information may remain in our backup systems for a limited period before being permanently deleted.
Your Rights and Choices
Control over your personal information.
Access: You have the right to access and receive a copy of your personal information.
Correction: You can update or correct your account information through your account settings or by contacting us.
Deletion: You may request deletion of your account and personal information, subject to legal and operational requirements.
Opt-Out: You can opt out of certain communications, such as marketing emails, through your account settings or by following unsubscribe instructions.
Data Portability: You may request a copy of your data in a structured, machine-readable format.
Please note that certain rights may be limited by blockchain immutability and legal requirements. We will respond to your requests in accordance with applicable law.
Cookies and Tracking Technologies
How we use cookies and similar technologies.
We use cookies and similar tracking technologies to track activity on our Platform and store certain information.
Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
We use cookies for purposes such as authentication, remembering your preferences, analyzing usage patterns, and improving our services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.
Third-Party Links and Services
External services and integrations.
Our Platform may contain links to third-party websites or services that are not owned or controlled by Coprvy.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
When you interact with third-party services integrated into our Platform (such as wallet providers), their own privacy policies will govern the collection and use of your information.
Children's Privacy
Protection for minors.
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
International Data Transfers
Cross-border data processing.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
By using the Platform, you consent to the transfer of your information to these countries. We take appropriate measures to ensure that your information receives an adequate level of protection.
Changes to This Privacy Policy
Updates and modifications.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We may also notify you of significant changes via email or through a notice on the Platform.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
How to reach us about privacy concerns.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the Platform or using the contact information provided in our Terms of Service.
For privacy-related inquiries, please include "Privacy Policy" in your subject line to help us respond more efficiently.
Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.